PrimeLife

Every year, we send out quality assurance surveys to each of our care homes. Surveys are given to our residents, resident's families and staff to fill out.
We use these forms as a metric to rate our homes with.

Annual Quality Assurance Survey - Charnwood Oaks (2018)

How would you rate the activities and events that take place?

27% Outstanding

38% Good

27% Requires Improvements

7% Inadequate

Are our staff caring and respectful?

65% Outstanding

30% Good

5% Requires Improvements

0% Inadequate

We aim to provide a homely and welcoming environment which is clean and safe for our clients. How well do you think we do this?

75% Outstanding

25% Good

0% Requires Improvements

0% Inadequate

We aim to provide nutritionally balanced menus and meals, how do you rate us?

75% Outstanding

0% Good

25% Requires Improvements

0% Inadequate

Overall rating

7.1 / 10

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